Before Requesting A Refund, Please Review The Following Items:
Download Issues: We are not liable for any refund amount due to technical problems on your computer, including but not limited to: lack of access to internet browser, inability to install Adobe Acrobat Reader, and/or problems due to Internet connectivity. If you have computer problems that prevent you from downloading the product, CEO Movement recommends that you contact the support desk for your browser provider, as CEO Movement ensures that our software can be downloaded with all major browsers, and this problem usually arises from a customer’s issue with either their browser, firewall, or network.
Product Not-As-Described: A request based on this reason is addressed on a case-by-case basis and subject to our approval. To prevent this kind of claim from arising, every customer is encouraged to check free samples (in the form of free webinars, video overviews, demo links, product samples, screen shots) of each type of the products offered before making a purchase.
Bank Chargeback Abuse Policy: You agree not to file a credit card or debit card chargeback with regard to any purchase and instead abide by the refund procedures outlined above. In the event that you breach this agreement and file a chargeback, upon a resolution in our favor of the chargeback by either the credit card issuing bank, the credit card processor or by VISA or MASTERCARD, you agree to reimburse us for any costs incurred in researching and responding to such chargeback, including without limitation, our actual costs paid to the credit card processor or our banks, other third parties, and the reasonable value of the time of our employees and owners spent on the matter, as determined in our discretion in good faith.
In the event that a chargeback is placed or threatened on a purchase, we also reserve the right to report the incident for inclusion in chargeback abuser database(s) of our choosing and in our sole discretion. The information reported in accordance with international and local laws includes name, email address, order date, order amount, IP address, full address, and phone number. Being listed on such databases may make it more difficult or even impossible to use (any of) your credit card(s) on future purchases with us and other merchants.
Refund Forfeiture: Downloading of any proprietary content forfeits your right to request for a refund;.